Why do I need to give you 48 hours notice for a repeat prescription?
Your pet's medication and its administration is controlled by legal requirements that mean any request has to be checked by a veterinary surgeon, approved and then dispensed and the medication checked again before being given to you, your pet's clinical records also have to be written and maintained. To be done efficiently and correctly we must allow enough time for the vet to read the notes and review the treatment before re-prescribing the medication and recording it on your records.
Why is there a dispensing fee?
A dispensing fee used to be built in to all medications to cover the costs of checking records, issuing, recording and labeling and where appropriate packaging medications. To make it more transparent, the cost of the medication is now shown plus a fee for this separately to allow clients to see how the final total is reached. For the majority of medications this has actually reduced their costs. You can minimize the cost of the dispensing fee by requesting up to two months medicines at a time, we also offer a discounted payment which covers all dispensing fees for a six month period.
Why does my pet need to be seen regularly?
Certain medications, issued to chronic patient or patients with on going treatment the veterinary surgeon is required to see because the animal is "under his care".
This means that your pet needs to be seen every 3 to 6 months to ensure that any medication prescribed is right and correct for them.
In order to issue medications the vet has to check your pet, and to check the blood concentration of the med in the blood. This require regular blood tests to ensures that your pet receives the best and correct treatments.
Can I order repeat antibiotic pill for my pet? It has the same problem like last time .
* Please note that the vets will not get you repeated prescriptions of antibiotics , ear drops , eye drops, local treatment sprays etc unless the animal is seen again.